- Country: USA
- State: California
- City: Riverside
- Address: 6711 Studio Pl, Riverside, CA 92509, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
AAP very polite and friendly to deal with. They kept in contact with me to keep me informed as to the schedule and expected arrival time of the technician Luis, who arrived within the expected arrival window. Luis was very knowledgeable and explained the whole process that he was going to be using on our drains. The work was done in a quick manner and within the estimated time frame. I would definitely reccomend them to my friends and would call on them regarding any other plumbing issues.
I had an issue with my toilet leaking. Caesar was friendly and professional. I appreciated that he was respectful as to not get my home dirty. He came prepared with his own booties. He also made sure that the job he did was done right by double checking things. I would definitely recommend his service.
AAP has been there for me for all my plumbing needs for years. Emergency and otherwise. They aren't the cheapest service. But they have always sent me people who come with lots of knowledge and experience and when the job is done, I feel satisfied that it has been done right. My latest issue, a busted water heater, was handled by David H. & Dylan very professionally. They even had to create a temporary set up for the tank so other crews can work on the damage. They made sure to get it right so that we could function in our home during the course of the clean up. They even, and without hesitation, got another water heater tank, when the first one arrived with a couple minor dents that I believe others would have just let slide by. Little things like that go a long way. They completely back their work. And of course, their 24/7 availability is great when it's an emergency.
Got out here very quickly. Was a fair price and sent a friendly tech out in Isacc. Would use them again for sure.
I called to ask a question about their protocol for conducting leak detections and did not receive a call back from the manager Stephanie for a week! Horrible customer service! I will not use them again and I will not recommend them to anyone!
