Turn Key A/C And Plumbing

Apparently I am lucky, but my service was great, recognizing that they are under constraint of the warranty company is important to understand. They came out promptly, did a thorough inspection of my failing dryer. They had to order the part, and I am sure had to get approval from Home Warranty, so that was the worse part. But they were back 3 business days later, fixed dryer, went above and beyond in explaining and cleaning the dryer. All is good now.

Horrible company. Stove down 2 months and they never ordered the part. Fixed the stove myself and I will have to take them to court to get them to refund my money. It was a simple heat sensor failure. Part available on Amazon by multiple vendors for $12.00 and it was shipped for free. Took 10 minutes to install. This company was unable to repair my stove in under 2 months and I did it in 24 hours without hardly trying. Run, do not walk away from this company.

Don't waste your time with this company! If your home warranty company sets you up with them, call them back and refuse service from them due to bad reviews. I wish I'd researched them before I allowed them to come out. The tech came out on Wed 4/20 and today is Saturday, 4/30! I didn't hear back from anybody as of yet. I contacted my home warranty company on Monday, 4/25 and it took them 2 days to make contact with Turn Key. They were given to authorization to order the parts. I called them twice yesterday and left messages. No return call! VERY PROFESSIONAL? NOT!! The only reason for 1 star is that you can't post this without a star and....the tech was a nice, professional and well dressed guy.

The office staff was very helpful in understanding my home warranty program. Even though I was denied they took care of the problem right away. The tech was extremely professional and knowledgeable. They have earned my business for future projects...

I would rate Turnkey as zero stars if that was an option! They've cashed my $75 check per our home warranty "deductible" but won't come fix the trash compactor they were paid to fix. Said they were ordering a knob for it, and going to service the rails, but won't return calls or come finish. Lied to the home warranty company about what they told me, even though I have a carbon copy of the work order proving their lies. They didn't even test it to see if the motor works (which I'm sure it doesn't)!