Benjamin Franklin Plumbing

I was an idiot and tried to put junk down my garbage disposal. It stopped working. I called Benjamin Franklin Plumbing. The tech came out the next morning and offered to unclog it or replace. He didn't try to persuade me one way or the other. I just wanted a new one. The tech replaced it quickly. It works great now. I highly recommend this company.

Very punctual, very friendly and professional. Remi talked me through the whole process and I felt comfortable having him in my home. Still more work to be done but at a later date. I did not feel pressured by his recommendations. Great customer service care before, during and after.

Bryan was on time, friendly, and provided great professional service replacing my water heater! I also appreciated the special finance options available!

They always know how to best fix my problem. Customer service is excellent. Their pricing is transparent so I know I can trust them.

The individual who came out to our home was rude and disrespectful. We inquired about several different things, but ultimately declined because of the cost. One of the requests was to replace a flush kit in the restroom. He said that would be $269. I asked "aren't those only like $10 at Lowes?" He said, "I wouldn't know. I've never bought anything from Lowes." When I told him that we didn't want any of the services, he called his service manager. They immediately dropped the price $100, but when he initially gave us the quote it was "straight-forward and honest."