
- Country: USA
- State: Texas
- City: Austin
- Address: 3911 Warehouse Row, Austin, TX 78704, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Called for a plumbing issue with low flow. The Plumber missed first appointment. Demoss said they would reschedule. I had to call back to reschedule. They game me a set time a week later. Plumber again did not show up Or call. Called the office and they said plumber was running late but could not tell me when he would arrive. Then I was told if I wanted better service to call another company. Don't waste your time with this company and just do as I was told and call someone else. Total disappointment for an Austin based company.
The service was fine. However, because they didn't have a correct email for us, we never received our bill - THE FIRST PHONE CALL, woman left a message threatening to 'put a lean on our home'....what?! I still have the voicemail for proof. I'm still shocked.
I can see why they have their reviews they’ rude and hang up on you. Reviews say it all
Bad ass plumbers really professional service
I had an issue with a plumbing leak. These guys were dispatched by my insurance company to diagnose the problem. Ins would pay for the diagnosis, but I'd have been responsible to pay for repairs. They came on time, listened to me explain what happened, and within less than 5 minutes diagnosed that a bolt had come loose on the toilet, which caused the leak. I called my adjuster and he agreed they didn't need to perform the extensive testing since they found the problem. They tightened the bolt and did not charge me anything. How refreshing to find such honesty. I am very grateful and will definitely call them in future should I need any kind of help with plumbing. Well done. Thank you!