
- Country: USA
- State: Texas
- City: Austin
- Address: 8204 N Lamar Blvd b9, Austin, TX 78753, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Carlos came out late on a Saturday. He not only found the root of the problem (which others couldn’t) and was able to get it fixed on the spot, but also was able to answer every question I had while providing extremely valuable feedback for what caused the issue. 5 star for sure. Update: Cleveland, a second gentleman, came out further the emergency work done by Carlos. Cleveland was great, absolutely great! He successfully cleared what I thought would be an impossible block without my walls and got everything running back to normal. I’m grateful for his persistence, genuine charisma, and professionalism. These guys are the real deal. Very pleased and will 100% recommend them. Especially Cleveland - 5 star for sure.
We had a job where we needed a plumber to relocate a gas line 22' to the attic for an HVAC install and these guys were really great! we have used several different plumbers in the past but these guys used shoe covers and were extremely professional with our customers. Permit was a breeze with them from beginning to end and can't recommend them enough. They were the best and I can assure you we will be using Daniel's for future jobs!
Let me just say that Daniel's Plumbing totally took care of me. I had a small leak and called in to see if they could fit me in on the same day of the call. The first person I spoke to was great. I received a call from dispatch within 20 minutes advising that a tech would reach out to me directly to notify me that they were coming to my home. Shortly after the promised phone call, Mack arrived at my home. He quickly assessed the issue, made a call back to the office and quickly started the job. The work was completed same day and he advised me of everything that was going on. He is very personable and knowledgeable. I would highly recommend Mack and Daniel's Plumbing.
Had a faucet installed and a toilet fixed. Kirk showed up to do the faucet and was even wearing the little booties to protect my floor. Great guy, he didn't even freak out about my dogs running over him while he was working on my sink. Faucet looks great, Kirk even took time to demonstrate the use of it (it's got buttons). Wyatt rebuilt the toilet while Kirk did the faucet. I no longer hear that thing constantly running. Would highly recommend these guys. Last week I had a water filtration system installed, an Enviro Soft system. The professionalism within the office and the technician was superb. The technician communicated every step of the way and was very knowledgeable about the unit and his profession. Will call again for sure.
The plumber, Mack, was friendly and professional. He figured a way to do the repair that was not as expensive as first quoted and cut the work time in half. He also gave a discount for paying by check and save me another 5%. It is good to have soft water again.