
- Country: USA
- State: Texas
- City: Austin
- Address: 13200 Pond Springs Rd e40, Austin, TX 78729, USA
- Store
- Monday: 7:30 AM – 8:00 PM
- Tuesday: 7:30 AM – 8:00 PM
- Wednesday: 7:30 AM – 8:00 PM
- Thursday: 7:30 AM – 8:00 PM
- Friday: 7:30 AM – 8:00 PM
- Saturday: 7:30 AM – 8:00 PM
- Sunday: Closed
The team at AC Pros is fantastic! I work for a residential real estate company, and we had some last minute HVAC issues with our sellers that had to get resolved quickly. I was so impressed with everyone there on the team, as they quickly jumped in, moved stuff around that wasn't as time sensitive, and got the job done just in time for us to still close! Rachel and Noah in the office are so great to work with, and really work hard to get you answers and updates. Not to mention, they always have a pleasant and positive attitude, even when we felt stressed and rushed. They put us at ease. It is so nice to get text updates with a photo about your technician and their arrival time. Justin was great at getting everything in working order, also with a positive attitude. No matter how many times we had to call him out to the property, he was always there! Very reliable, and he does great work. I highly recommend the team at AC Pros to get the job done fast, quality work at a great price! THANK YOU!
Justin was awesome. He was punctual and very helpful in that he was honest and informative. Also, I'm very happy with the price that I paid for my initial inspection. Rachel was patient in helping me schedule as well.
I was referred to AC Pros based on a friend's experience with their technician, Jon Wesson. He far exceeded my expectations and ultimately, he was the reason I decided to pursue my new AC installation with AC Pros. He was extremely knowledgeable and thorough during the initial assessment and made sure that I understood everything clearly regarding my new AC's operation and maintenance at the follow-up. No one likes to find out they need a whole new AC installed, but Rick crunched the numbers with me and helped me understand my options so that I could make the best decision on which system to purchase. My house was a sauna at that point, but he patiently explained all of my options, so that I understood everything fully. He even brought a window unit by so that my son and I could come back home the night before installation. What a blessing! Noah, the owner, brought my new AC just 2 days after Jon's initial visit and Michael installed it for us with Rick's help. Installation was difficult because my attic space was small, but they did an awesome job. Truly, these guys are a class act and top notch in every way! Highly recommend them!
John at AC Pros went beyond a technicians role to evaluate a mechanical failure with a natural gas feature by Bobe’ I highly commend AC Pros for the knowledge and top rated service. The experience is refreshing - the active communication and follow up. 5 star rate is well earned and deserved.
I highly recommend AC Pros HVAC! Jon was extremely knowledgeable and patient with answering questions about our AC system. Very professional and nice - we will definitely be returning customers with AC Pros HVAC.