- Country: USA
- State: Texas
- City: Arlington
- Address: 1909 Nueces Trail, Arlington, TX 76012, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
It seems like we have used every drain service around. Metro Rooter was the card we had on the fridge, but frankly, I had no recall of them. We get roots in our drain line every 12-18 months and need to have them cleaned out. I called a couple of other places first and they took hours to call me back and their prices were higher than I really wanted to pay. About out of desperation, I called the number on my card. Their price was $50-60 below the others and they apologized for only being about to get to me 4 hours before anyone else could. They were prompt, the call cost exactly what their phone quite said, and I was thrilled. Now I will remember that card is on my fridge for a valid reason. I’m not using anyone else.
Main sewer line blocked. Help was here within 30 minutes! Really appreciated the prompt service considering my hectic schedule.
If I could give this company a negative rating I would, but 1 star is the lowest option. I called this company out to fix my washer. Day #1 the plumber got is equipment stuck in the drain and had to leave it over night. Day #2 he got his equipment unstuck, but did not fix the drainage issue. THEN he demanded I pay him for the service call. So 2 days of “working” on the drainage issue the washer was still not fixed and I was bullied into paying for service that was not completed.
I called the wrong number, I was trying to reach another plumbing company but clicked on the wrong listing. I'm glad I did! The gentleman that came out went above and beyond to we were happy to have him. We will not go back tot he other company we used to use. We never experienced such great customer service like this!
My grandmother 88 yrs old was charged 100$ for thing's she didn't ask for the man BObby Lones Was By Far Respectful he only was here 10min in charged mi granny that much money in the problem still not fixed