Kintex Plumbing, LLC-

This plumbing company people are very rude They overcharge for their services. They were sent to our house by the warranty company to do repair, person behaved rudely, claimed job done without doing any work, and asking $500 for a simple paint job. Never use them, it's better to learn from other's experience then fell the pain by yourself. On your response - I was continuously talking to my wife during that time. She/we never approved start working on the project. Your technician couldn't communicate/understand in English and went ahead with what he was instructed and you lied to warranty company that we approved the job. There was 3rd person trying to be a translator/manager over the phone but she was very rude and delayed. And $500 for just the paint job? I called two other contractors to get a quote, they were less than $400 to complete the patch and do the paint job on the patch and other water strained areas all together.

Service was great, plumber knew what he was doing. I’m not sure who the receptionist/call receiver was though that scheduled my appointment, but she was pretty terrible at communicating important information about payment which made the whole process so much more complicated afterwards.

very bad service and rude and disrespectful to customers. technician came to fix disposal. He said there is no electricity. We pointed him to electrical switch and he said it is still not working. You need an electrician and he left. Then lady in the house, reset the switch and got power. She went outside and told him before he left. He said you still need an electrician. He was very rude and left. I called him and he did not answer. I texted him that we have power and disposal is humming and he did not reply and did not come back. We called his office and they put us on hold after we raised the issue about him and they never came back online.

Technician came out and diagnosed our shower leak as a caulking issue without ever turning on the water. He also diagnosed our toilet as needing replacement by only flushing the toilet. Absolute fail. If you don’t want to do the job, get out of the business.

Awful experience, Terrible service, technician was amateurish. Awful sourcing process and overpriced, shocked they are in business at all. Maybe I was unlucky but it was one of the worst service experiences I’ve had in years. It was a simple shower handle replacement. Plumber spent about 30min for actual work. Showed up the first time and made his assessment then came back without asking customer what style or price point I was hoping for the replacement handle. He showed up with a $7 garbage handle. When I stopped him and asked for something a bit better he had to go hunting from one retailer to another (Lowe’s, Home Depot, etc.). Things I could have done. Anyway then they wanted to charge me nearly $500 for all this, it’s a $200 job at most. Beware Houston...seems the reviews are biased.