
- Country: USA
- State: Texas
- City: San Antonio
- Address: 14671 Hillside Ridge, San Antonio, TX 78233, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
They said they fixed the leak at the meter box, but the next day the meter box was full of water again. In all, I left 6 messages on their phones and no one ever returned my call. I had to get another plumber to correct the problem. I would never use them again.
Although this company came highly recommended from someone in his BNI group, it took us several weeks to reach any one by phone. we finally reached someone, and schedule an appointment for the next day at noon. We were told "Kelly, the owner, will be the one coming." The appt was scheduled for noon. At 12:30, no one had arrived or contacted us, so I tried to call. It rang once and then the call was forwarded to voicemail, so I left a message asking if anyone was still coming. At 1:06 pm, I called again, same thing, left a voicemail, not as nice this time. It is now 4:30 the same day...no one has called or come by. I, too, own a business, and I cannot imagine blowing off my customers. We are looking for another company and do not recommend this company based on such poor customer service.