Home Services at The Home Depot

1 reviews
  • Country: USA
  • State: Pennsylvania
  • City: King Of Prussia
  • Address: 181 S Gulph Rd, King of Prussia, PA 19406, USA
  • Store
Phone number
Working hours
  • Monday: 6:00 AM – 10:00 PM
  • Tuesday: 6:00 AM – 10:00 PM
  • Wednesday: 6:00 AM – 10:00 PM
  • Thursday: 6:00 AM – 10:00 PM
  • Friday: 6:00 AM – 10:00 PM
  • Saturday: 6:00 AM – 10:00 PM
  • Sunday: 7:00 AM – 8:00 PM
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1 Review(s)
Jeff C

I had a very poor experience at Home Depot Retail store in King of Prussia Pennsylvania. My girlfriend and I went to the store on Monday 5/29/17 around 2PM to look at lawn equipment and to buy two toilets and installation. While I was looking at lawn mowers my girlfriend went to the toilet section and waited for 20 minutes and nobody offered any help. She asked someone for help and they sent an associate over 15 minutes later. Once the associate arrived, my girlfriend asked how much it would cost to install two toilets. The associate's first questions was, "is your husband here today?". What kind of question is that? What does it matter whether she is married or her husband is around or not? He has no right to ask that personal question. He then recommended to her the MOST expensive toilet on display which cost $350, and said that it included all the parts a plumber needed to install the toilet and that the cheaper toilets did not include all the parts needed to install. Then my girlfriend pointed out a cheaper toilet for $150 that stated right on the box it included all the same parts that the more expensive $350 toilet included. She then asked the sales associate what parts that the $150 toilet was missing that the $350 toilet had. The associate then said that he didn't know and she would have to ask a plumber. Basically he was caught in his lie saying the that the $350 toilet included more installation parts than the $150 toilet yet he couldn't tell her what those parts were. Either way we are extremely disappointed with unprofessional service provided by this store associate. We will not be returning to this store and want to make everyone aware of the type of sales people that work here.

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