Young's Septic Services

Professionally incompetent, dishonest, and takes advantage. Fair price for a septic pumping. Background: I had sewage in my backyard above my septic tanks. It apparently wasn't getting pumped to the sand mount. I had Young's Septic come in. They diagnosed the issue as a broken pump. They drained the tank, charging me about $350 (fair price), and then gave me an estimate for $2100 for a new pump. I thanked their tech, Randy, and told him that I wanted to get a couple of estimates first. He had a look in his eyes of surprise, and then told me that the tank will fill up very quickly, so I should plan to stay at a hotel. Seemed a little pushy, since I was going to immediately call others to check on the pricing for the new Here are the prices I found along with a description of the job: -0.5 HP Gold's brand pump / 120 volt -Single man job -Not "confined space" job, i.e. the person can reach into the tank and doesn't need to climb in, which requires 2 men, and a confined space meter to check for toxic gas. Dillsburg septic - $1400 - $1800 Young's - $2100 Stinky Finky (R E Fink & Sons) - $1090 Walter's - $1095 - $2000 I called Young's back and gave them an opportunity to match the price or at least get closer to it, and was told that the owner would call me back. He never did. Brandt at R E Fink wasn't only the lowest price, but told me he could make it out the next morning. Sold. After opening up our tank, Brandt's tech, Jack reported back to him, and Bran called me with good news. He said that the only problem with my pump is that the floater is broken. It was going to cost me less than $300! He also said that my pump was only 0.3 HP, and not 0.5 as Young's had stated. I told Brandt that I needed a new pump and we agreed on $1090, but he had the morality to report back that I didn't need a new pump, and accepted much less money in return for his honesty. Brandt is a stand-up guy, and R E Fink is a stand-up company. I'm not sure what happened with Young's. Maybe they made 3 coincidental mistakes, misdiagnosing the issue, mistakenly seeing the pump as 0.5 HP rather than 0.3 HP, and then charging a ridiculous price for a pump? Are they really a good company? You make your own decision based on these facts.