Drain Raider Rooter Services LLC

5 reviews
  • Country: USA
  • State: Oregon
  • City: Eugene
  • Address: 115 W 8th Ave, Eugene, OR 97401, USA
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5 Review(s)
Devin Anderson
17.06.2019

I will NEVER use Drain Raider again. I work for a property management company and on occasion I need to call in vendors for certain jobs such as plumbing and electrical. Drain Raider was my go-to company for drain clog issues and some major plumbing. I've used them for 3 years now. I'm giving 2 stars because they were great and I have had good experiences with them but the last 3 experiences pushed me over the edge and I will never use them again. I'll briefly explain the latest experience just to keep it short. After 2 somewhat unpleasant experience I still felt I should give them the benefit of the doubt but this time really tipped the scale. We had two tenants with clogged tub drains. (Back to Back drain lines) After attempts from my staff there was no success. I called Drain Raider even after my boss said to call some one else. I still had faith in them so I vouched for them this one last time. One guy came out and tried. He got his snake bound up and then had the nerve to blame me for it. He said that I should have told him that this one was going to be difficult. (which I did) but even if I didn't Its still their job to know if and when a snake is struggling to go down the drain. He left that day unsuccessful and had another guy come the next morning. Same thing, no success only this time the snake had splatter dirt all over the tenants bathroom. ( yes I should have taken a picture). On his way out he told the tenants he would come back with more man power and finish. But on his report he states he was unable to get it and won't be able to return. (would have been nice to know) He never came back and never told anyone that he wouldn't be coming back. So I called at the end of the day wondering if they were coming back to finish the job and the lady said she would have the guy call me to see what was going on. He never did. Not only did he leave the bathroom filthy and torn apart but he never even came back to finish the job. Not even a phone call to say they wouldn't be coming back. This isn't the first time they lacked the integrity to get a job done. So after 2 days of this nonsense I ended up calling Chapman Plumbing and they got it withing 1 hour. I will NEVER use Drain Raider again.

Breezy L
01.05.2019

Quick service and the affordability is appreciated for those of us whom are living on a single income. They have a good thing going and I've used them 2 times now. They are now plugged into my phone for the next time I need them. Raising a 6 year old boy, to not use too much paper, has its hardships. These brothers are very friendly and you will not regret your choice. Don't hesitate they know what they're doing.

Dan Hough
23.04.2018

We had a bad clog somewhere in our drain line and our wash machine, kitchen sink, and dishwasher were all affected. I tried to get it out myself but wasn’t able to. Drain Raider sent someone out to help right away. Aubrey was highly professional and had us back up and running in no time. Thank you so much! If you ever need plumbing help don’t hesitate to call Drain Raider!

Craig Metzger
21.11.2018

Excellent service. Art is it best

Janice Berry
13.03.2018

I had to have my outside faucet replaced. I called and got someone to come out that same day. Aubrey was great! He answered all my questions. Half hour later he was done. The price was very reasonable for the job.I would highly recommend this company.

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