
- Country: USA
- State: Oregon
- City: Pendleton
- Address: 1802 SW Emigrant Ave, Pendleton, OR 97801, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Highway Robbery. I needed my outdoor faucet replaced. The very nice plumber went to replace it but the only one they had in stock was a more expensive (by $50) product. Thinking it would save me money I agreed to wait - OVER TWO WEEKS until the replacement arrived. Another very nice plumber came up and replaced the broken faucet. Little did I know that the labor charge would be $100 per hour. If your service call is less than an hour you still get charged the full $100! If the second visit went over an hour by 5 minutes you get charged $200!!! They seem to feel that this is fair and equitable but they should warn the customer of their ridiculous charge so the customer can take out a loan to pay their bill. Yes, I had to do just that. Shame on Pendleton Plumbing.
They did respond quickly, which was appreciated, but they charge $100/hour and do not charge by the job. It's by time only. Beware as you may receive additional charges
I recently worked an after hours commercial call with these guys! They were amazing!! The answering service was friendly and quick to dispatch to the techs and the on call plumber (who happened to be the owner) was very friendly and personable. He provided prompt service and made sure to give me the information I needed to complete the job. I would recommend this company to anyone in the are who is looking for reliable work.
Very friendly return calls promptly!
Reasonable priced, helpful and friendly staff