
- Country: USA
- State: Oklahoma
- City: Lawton
- Address: 619 SW Sheridan Rd, Lawton, OK 73505, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Gordon Plumbing and Heating is a local family owned business that believe in great customer and quality honest work. I did not feel like they were trying to "nickel and dime" me by charging for the unknown. Chris Gordon worked along with PSO to get me the maximum amount of rebates for the upgrades I was having done. They will be My go to guys for all of my plumbing, heating, AC needs. Thank you Chris Gordon, Kevin and the entire team for making my castle cool again. I did not give 5 stars because job did produce a lot of dust but just remind the guys to cover the vents before doing duct work.
I don’t recommend this business to anyone. We have had continuous problems with a plumber coming out and “fixing” the issue but only to create another issue. First day we had a plumber come out because the cold water wasn’t running, only hot water came out. The plumber fixed the WRONG part and charged us $159 for the service and part but claimed he couldn’t fix the problem. He suggested that he would need to research how to fit it but “don’t have time for that”. We called and the owner came out to apologize. He worked on problem and replaced the wrong part with the correct part. He then wanted to charge us for the correct part when we already paid for here incorrect part. He left and we discovered a leak, a constant drip from the faucet. We called for him to come out again to fix the leak but said he wasn’t leaking. He left and we called again. Came out to be shown the leak and he said he couldn’t fix it. But tried. Came out again today and “fixed it” but it’s still dropping. That totals 5 visits for one issue that has lead to dripping when they attempted to fix the cold water issue. We now have to pay for the water bill that will be high from this issue. We don’t recommend this business because of the issues and continuously being told there’s no drip when there clearly was. This has been a waste of time and money for our family. Very disappointed that we weren’t refunded for everything.
I would not recommend this company. After expecting them at 2 on Thurs, calling at 3:15, I was told the current job was taking longer, but I was next. He showed at 4:45, said he didn't have time and would be back 1st thing Fri. I called on Fri, was told around 10. I called at 10:20, was told once again the current job was taking longer. Then was supposed to be "sometime" after lunch. I lost confidence, since all jobs seem to take a lot longer than they planned.
Got an estimate from pippin brothers for a possible water leak. They quoted upwards of $3000 and couldn't even pinpoint the issue so it was misdiagnosed. I called Gordon plumbing, needless to say they were out and gone within about an hour and a half and instead of it being a water leak it was the ac unit! Needless to say I'm very pleased with Gordon's and will do future business with them. Thank you for everything!!!
I had a great experience dealing with this company. They came out when they said they would and did a good job at half the price of Wichita Snyder.