Mr. Rooter Plumbing of Mid-Ohio

The technician who handled my situation (broken garbage disposal and water shutoff valve under the kitchen sink) was punctual, polite, and very knowledgeable. He tried various ways to resolve the situation as quickly, efficiently, and cheaply as possible. Though the disposal will need to be replaced eventually, I never felt pressured to do so during this appointment. The technician explained everything he was doing and was very personable. He provided me with estimates for having the disposal replaced or removed and stated that I could call to schedule an appointment at any time in the future. This is the second time I have used Mr. Rooter and I would definitely recommend their services to anyone with a plumbing problem.

Twice we have had plumbing emergencies and twice Mr. Rooter has sent out Jack within and hour or two of us calling. They have been so helpful and definitely go above and beyond for their customers! Thank you so much Jack and Mr. Rooter of Mi-Ohio! You guys have been life savers!

I was having drainage issues in my back yard. The drainage system was put in about 20 years ago. After the many heavy rains we have had this year, I noticed more water laying in the back yard than normal and more water in the basement. After digging up the end of the “French drain” system that was put in, I found it full of mud and a need to have the supposed “French drain” fixed. My appointment was suppose it be between 11 & 1. I received a call earlier that the estimator was done early and was available to come around 10. The earlier time worked for me. Todd came and I received an estimate to have power scrub and camera inspection of drain pipes. He said he could probably have technician at the house within the hour it I wanted it proceed with the work. Todd said when the technician Chris arrived and looked things over, he could give me an estimate for the work I wanted done as well as clean out the drainage pipes. After checking things out, Chris gave me an estimate for what I wanted done. All sounded good so he left to get items needed to do the drains I wanted installed. Chris was very patient with me as I had a lot of questions. He also took the time explained how to open the catch basin to clean out if needed. I also needed gravel to complete filling in around the drains and another project I was working on involving water drainage. They were able to bring in gravel for the project and enough to finish what I was working on as well. Chris was here for most of the afternoon getting pipes cleaned out and installed everything I asked to have done was completed. I was very happy with the work he did and him keeping me informed as to what he was doing along the way. Thanks for the professional and courteous service! Post My Review on Google Recommend on Facebook

Quick service on a Sunday! Very friendly & professional! We have used Mr. Rooter a couple of times now and have always been very satisfied. Reasonably priced. We would highly recommend.

The price was the best out of everyone I called (I ended up paying less than the package I originally chose because Mr. Plumber only charges for the work they do. My plumbing didn't need all of the services in the package, so I ended up saving a little more than $100!). Ben was excellent, friendly, and so gracious when it came to answering all of my questions. He showed up on time and made sure that he did everything he could to fix my plumbing issue. I am so grateful to this company and Ben for being the reliable , honest, and respectful company that I needed in a crisis. Integrity is soo important to me, and Mr. Plumber knocked it out of the park. Thank you from the bottom of my heart!