
- Country: USA
- State: Ohio
- City: Akron
- Address: 4117 Copley Rd, Copley, OH 44321, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Great, friendly experts and good people!
It’s never easy when you have to spend your hard earn money. But to receive knowledge back by professional advice with experience to back it up. Followed by great customer service makes spending a much more pleasant experience all around.
I can not say enough about Dwayne Welton! I am a Realtor and I have had lots of experience with contractors over my 20+ years in the business. Dwayne cares about his clients! His knowledge and customer service are way above the rest! Hands down one of the best in his field!
Well pump kept tripping its breaker and no water! Called Weltons when they opened the next morning and explained my problem. Serviceman (M Gangle) was onsite within a few hours. Had our records on file from the previous owner and went to troubleshooting. Very courteous and educational. Found rubbed wires inside the casing. Showed and explained what caused the problem and rewired. Less than 2 hours from start to finish. I suggested that I should probably save for a new pump as this one is almost 20yrs old. He agreed and gave me a fair quote. No pushy sales, just honest work. I will not hesitate to have them back out later to change the pump. He even showed us the date code and invoice cost from the original replacement! Talk about quality service. A+++.
I've dealt with Welton's twice. They could have easily ripped me off because I don't know much about this stuff -- but they didn't. Instead, they were really reasonably priced and the took the time to explain to me how my system works, what to look out for and explained how to determine issues with my water system that may be outside their realm. I was so happy that I wanted to give the guy who came over today a tip but he wouldn't take it. Welton came highly recommended by neighbors and friends and I can clearly see why. The education these people gave me, alone, was worth the price of the service call -- and they actually fixed my stuff while they were at it. I'm extremely impress with Welton's and will use them again with no question.