
- Country: USA
- State: Ohio
- City: Akron
- Address: 1505 E Market St, Akron, OH 44305, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Called due to a leak in our upstairs bathroom. Was told someone would be out between 9-12. They finally showed up at 3:30. He ripped out our ceiling below the bathroom, proceeded to tell me the only way we could fix all of our problems was to completely redo our entire master bathroom. Charged us $260 for 2 hours of work AND DIDN’T FIX ANYTHING. My husband ended up removing the upstairs toilet, simply replaced the seal, and no more leak! Never felt so taken advantage of by any service company. Avoid at all costs.
They were great! Very fair pricing. Quick and polite. Would recommend and will use them in the future if needed.
Had a drain clog at our apartments. On a Saturday afternoon to boot. Called Big Tom to snake drain. They diagnosed it as a sewer clog and they were right!! They are great, courteous and professional.
Fast service and corrects the problem, cleared the drains quickly and they work great.
Excellent job! Would recommend anytime.