Turnbull Plumbing & Heating

-6 below in Oberlin & guess what, NO WATER in the house. Checked the cellar & plenty warm down there so what's the problem?? Called Geisel & explained the problem & he said he's have someone get back to me...never happened! Called Turnbull & talked to Robyn & she said Glen would be out in an hour or so & then there he was, right on time. He checked out the basement & decided it was something outside. Remember -6f. I thought it might be that the main might not be buried deep enough & froze but Glen went out to check things out & found that the cap on the street shut off was missing & that he couldn't get the shut off tool down the access, so he called the city water dept. & they came out but couldn't do anything either. I suggested pouring a cup of gasoline down the hole & lighting it but that didn't go over very well w the crew??? I then remembered that when I worked, filming in foundries, that they had these long blow torches that might do the job but where to find a foundry?? I then remembered that most cities used torches like that to melt tar on the streets so I suggested that they contact the street dept & see if they could get one, to hopefully melt the ice 5' under ground?? So they drove off & I thought that I was left to deal with no water for 4 days until it warmed. Being sick of no water, I started calling Asphalt places to see if I could get a torch, no luck as they were all in Florida for the Winter! After a few hours I called the water dept. to see what was going on & talked to Dennis & he told me that Glen said he was out looking for something to put down the access to melt the ice. We got to chatting & I mentioned the Blow Torch thing & he said that the water dept. had them at one time, to melt frozen fire hydrants but he hadn't seen any in 10 years! {Climate Change} So I hung up with him & then called the Fire Dept. thinking that they must have them but no luck. {don't ever have a house fire in sub zero weather around here] Anyway I found them at Harbor Freight for like $19.99 so I called the water dept. back to let them know, so, I maybe could get my water back, if that was really the problem?? Anyway he said that they had just found one & were on there way to give it a try. As I was hanging up, I saw Glen & the Water Dept. truck pull up. Well they got out the torch, [a real beater that looked like it hadn't been used in 20 years] & fired it up & put it down the hole. Twenty mins. later, the water started to flow like it never did before, so I went outside & screamed at Glen & John who were keeping warm in the truck that it was a job well done, Super COLD but that it was working!! BRAVO!!! So if your looking for a guy that doesn't give up, even when it's minus 25f windchill, Glen Turnbull is your man!!! Thanks Glen!!!

Turnbull Plumbing is A1 service. I have been using them for years and trust them completely. I will recommend them to anyone looking for a plumber in Lorain County!