Trans Alaska Mechanical LLC

My furnace stopped working. I found the error code and read it to the repairman, David, over the phone, after dispatch told him my problem, address and phone number. He told me the easy fix. I did it and called him back to cancel my appointment. There was no charge! I put their phone number on my furnace.

I was extremely unsatisfied with my experience. When I called to set appointment I explained what I needed done and she even put me on hold to confirm with her boss they would do it then on the appointment day they never showed. I tried calling 14 times which it went to voicemail and left 2 messages to call me inquiring about where they were since I took the day off for this. I eventually went down there and they never scheduled me in then when I tried to reschedule it they said they do not do the work I needed done anymore since they switched owners. The whole experience wasted an entire day of waiting on top of the 3 weeks it took since I called to even get this appointment they didn’t keep.