Reimer Home Services

I recently purchased a townhouse and the previous owners had an annual contract with Reimer, for a nominal fee, to service the furnace (which was new) and a/c. I reached out to Reimer to continue this annual service. I spoke with Kayla who was very friendly and helpful. Kayla advised me that the previous owners had already paid for the the annual contract and I was "owed" a check up on my a/c unit. On the day of service, Branden, a service technician, arrived to inspect my a/c unit. Branden was polite and professional. He took the time to explain everything and answer any questions that I had. My a/c unit was almost 20 years old and I had some concerns on its efficiency as well as my high electric bill. Branden explained my options. I chose to replace the unit, even though I knew I could get another year or so out of my existing unit. Jeff & Mark showed up the very next morning to install my new unit. These two guys were awesome. Jeff & Mark were very knowledgeable, polite and respectful. After the installation was complete, they explained everything to me and answered all my questions.

Reimer is always great. Lou just fixed my ductless air conditioner and he did an outstanding job. It was extremely complicated and he read the entire manual and had to deal with the maker’s customer service. I can’t say enough great things about the service I have received. They have also done plumbing work for me and I will use them every time. Excellent work.

LOU! He is a real professional. He is thorough, explains everything, and makes sure our furnace and AC are running optimally. He also recommends products that increase efficiency and effectiveness of our systems. Now we ask for him by name. We have been Reimer customers since 2003. Experts like Lou, and the care and attention, customer service from all your staff has made us customers for life.

I just can't say enough about Reimer. I have never seen a company that really cater to their customers like they do. Not only do they do quality work, I cannot say enough about their employees. You can tell they love the work they do, take the time to explain what they are doing, and actually take the time to offer regular household tips where warranted! You can tell they only have the best on staff... From the girls who handle the phones to the guys that come to your home.... I trust their judgement, service and safety issues. Our last service call was from Lou, and as always was fantastic (as always). He found the problem with our central air and even though I was expecting it to be several days before they had parts he came through for us the very next day!!! And again.. always helpful and concerned! Thank you so much Lou!

Lou was great. He walked us through everything and was not a pushy salesman. We got a backup sump pump put in and a new furnace. All of the installers were very polite and professional. They installed brand new smoke detectors as well, and got us set up with a new e-thermostat