The Plumber

5 reviews
  • Country: USA
  • State: New York
  • City: Tonawanda
  • Address: 77 Oriskany Dr, Tonawanda, NY 14150, USA
  • Store
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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5 Review(s)
Shawn Costanzo
11.07.2019

This company was phenomenal to work with! The quality of their work and customer service was 100% first class! We had the pleasure to work with Keith P and Jason G on a few projects in our new house and they were outstanding on every level! Thanks guys!

Deborah Sceusa
29.05.2019

Will was great. On time, very professional, thorough, and friendly. He was able to get our hot water working on a temporary basis until the new tank was ordered and delivered. He then returned and installed the new tank quickly, efficiently, neatly. We would recommend him any time.

John Duncan
28.07.2019

Had a hot water tank replaced through American Home Shield by The Plumber, Less than 12 months ago. Nationl Fuel came to turn the gas on for one of my tenants and noticed All the plastic on the tank is melted, the exhaust on the new tank was joined into a existing exhaust for another apartments hot water tank without the proper fitting causing the tank to leak CO2 into the basement. Upon discovery and talking to The Plumber I was told I'm out of luck. He wont stand behind his work if it was covered through a warranty company. After explaining it was his work again, he than blamed the hot water tank manufacturer. No help at all. Willing to take the money from the warranty company but than pass the buck when something goes wrong. After he didnt like our conversation and me trying to assert my rights he than hung up on me. Terrible service, terrible attitude, and most importantly once hes paid it's all over. Don't expect even the most basic of a labor warranty.

Romeo Whou
25.05.2019

I called The Plumber for a pool spigot repair, and they were able to get an appointment scheduled quickly. Our technician, Will, was on time, knowledgeable/professional, and took care of the issue! Thank you!

Philip Stoddard
28.01.2019

Jason was very knowledgeable and explained the options and costs. He was courteous and thorough. He installed the backup sump pump in just a few hours and he did an awesome job. I now have peace of mind when the weather kicks up. I highly recommend The Plumber! .

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