- Country: USA
- State: New York
- City: Rochester
- Address: 195 Dewey Ave, Rochester, NY 14608, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
It’s rare these days but my experience with Micah and Dyna Mole has been amazing. This past October I had them replace my sewer main using their pipe bursting equipment. When I called the office for a quote the woman took my information and said someone would call to setup a time. Micah called within 15 minutes and came out that day to scope the line and provide an estimate. I had the written episode that day by email. Micah was always available and answered my emails or calls right away. He was very knowledgeable and was willing to answer the hard questions. When the crew came to do the work, they were fantastic. They hit a big of a snag with finding the water main shutoff as it was under a tree but the work through it and got the job done. The crew was pleasant, presentable, very knowledgeable, and most importantly cared about my property. Micah called at the end of each day to provide me an update, which was awesome. Overall Dyna Mole was great. Their services were a touch more expensive but with their pipe bursting equipment I saved hundreds having to redo my flower beds and shrubs. Can not recommend them enough!
I have a few rental properties and Dyna Mole and Micah have always been excellent at being able to come look at whatever issue I have, along with fix my issue quickly, and for a reasonable fee. Micah is always honest and doens't try to make me spend money on fixing something if it isn't necessary. I appreciate his honestly and will always go to him for any of my plumbing issues on any of my properties and my own home.
I have worked with Dynamole both personally and professionally. Great company with a caring owner. Definitely the right guys to call when you have a plumbing emergency, big or small.
We had Dyna Mole of Rochester put in a new water main line at my residence. They were able to get the job done in a day and a half and cleaned up everything when the job was complete. Micah was able to answer all of my questions and when I called him, he responded almost immediately when I left a message. His crew was very respectful and polite. I would highly recommend them.
As the Property Manager of Lake Vista we have had to use Dyna Mole multiple times for emergency plumbing. Each time they have been very quick to respond and kept us up to date with their ETA. The professionals are always informative and more than willing to answer any questions. Just today Micah missed my call and immediately called ME back and displayed urgency in getting our emergency situation handled.I would recommend Dyna Mole to anyone looking to, not only get the job done right, but get it done with excellent customer service from the moment you get on the phone to the handshake prior to them leaving! Thank You for everything you do Dyna Mole! Ashley Peters