- Country: USA
- State: New York
- City: Rochester
- Address: 11 Comfort St, Rochester, NY 14620, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
25 Woodland Dr, Rochester, NY 14612, USA
- 1 reviews
3220 Mt Read Blvd, Rochester, NY 14616, USA
779 Maple St, Rochester, NY 14611, USA
- 1 reviews
38 Appian Dr, Rochester, NY 14606, USA
- 4 reviews
5 stars for Ryan’s superior service. We have been with Ryan for 20-25 years and couldn’t be more pleased. Recently our sump stopped working and the basement was filling with water. They told us they would send over a plumber in about an hour and a half. But no a technician Nate was at our front door in half an hour. An hour later the new sump and other parts was installed and the water was being sucked back into the sump. But it gets better. 4 days later the basement is taking on water again as the sump stopped working. Nate shows up again in short order and quickly finds the problem to be a nut that an animal must have dropped (probably the cause of the original problem). No charge for the second call even though the problem was on my end. That’s how you earn the good will of the customer. So 5 stars for the speed, friendliness and quality of service and standing behind their work. I wholeheartedly recommend this firm for all your plumbing needs.
they came right out when my hot water tank leaked all over my basement (causing thousands of dollars worth of water damage) at work and replaced it. They never mentioned putting a tray under it and when another contractor came out to fix something else he said they should have put a tray under it. I called Ryan and they said they don't do those in basements but they can do it now but they have to charge me. I told him that they just lost a customer because it a big job to add that now. I will not call them again. $2500 this cost me and all he could say was well we have to charge you.
I do not recommend anyone a 20 minute job they charged me $ 160 and when I checked they did not repair it correctly I call the company the same day and they did not have anyone available to repair my problem I am very upset
I need a Spanish speaking plumber I called around and they had one of there AWESOME plumber come to my mother house and he was so RESPECTFUL and ATTENTIVE to what she need . He was great and the company as well. There the best, will recommend to all
Our AC went out on a Friday afternoon before a 90F weekend. The company had techs at our house within an hour. The techs (Will and Ryan) were the same techs that installed our backup generator a year before. The AC was badly frozen up (so bad the techs took photos to show their peers) and a long repair job or a $3000 replacement may have been the solution. Good news: Will and Ryan painstakingly thawed out the system, measured for leakage and flushed out and replaced the coolant all within a couple of hours. Those two guys are great and I cost was reasonable.