Home Services at The Home Depot

1 reviews
  • Country: USA
  • State: Nevada
  • City: Reno
  • Address: 2955 Northtowne Ln, Reno, NV 89512, USA
  • Store
Phone number
Working hours
  • Monday: 6:00 AM – 10:00 PM
  • Tuesday: 6:00 AM – 10:00 PM
  • Wednesday: 6:00 AM – 10:00 PM
  • Thursday: 6:00 AM – 10:00 PM
  • Friday: 6:00 AM – 10:00 PM
  • Saturday: 6:00 AM – 10:00 PM
  • Sunday: 7:00 AM – 8:00 PM
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Cheryl
26.06.2017

Would give it 0 if I could, I purchased carpet and installation and wasn't told till after purchase it would be 5 to 6 weeks before install and I had to call to make appt with 3rd party installer which I also wasn't aware it wasn't home depot installers. They told me they would arrive between 8-10am on a Friday. We got up at 5am to prepare the house. They didn't arrive until 10:30 and took a lunch break shortly after that we had to sit outside in 90 degree weather while they were inside in my a.c. yet still complained of hot it was outside.After several smoke breaks at 6:30 they said they need to come back tomorrow but they had only completed 1 small back room. We couldn't put our bed or couch and our kitchen was loaded with stuff. They assured us that morning it would be completed in 7 hours. I had 2 dogs one with Cancer sitting in the heat and they showed no empathy what so ever. One would have thought they would have completed a front room or any room so we could come in and get cool. I told them that would have to complete that day I was sick from the heat they were upset about that I was so upset I rode to home depot in tears and they couldn't help me!!! After the job was complete they had scratched my paint , broke my doorknob and didn't cut out a vent I called with my concerns and nobody got back with me. It was 700ft of carpet and 3 pieces of furniture done in 10+hrs all while we sat outside in the heat. Never again!!!

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