- Country: USA
- State: Nevada
- City: Las Vegas
- Address: 1495 E Helm Ave, Las Vegas, NV 89119, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Had a leak that had been plaguing me for months, on again off again type. Handyman had been troubleshooting it costing $$$ on unnecessary repairs. Started calling plumbing companies, sent one out the door for wanting big bucks for something already tried. Found Ace Services...came out same day at scheduled time. Actually listened to all that had been tried and found the problem quickly. It was a difficult repair in a hard to get to place. Russ worked diligently for hours, never complaining. The final bill was more than fair. I expected to pay much more. Can’t say enough good things about this company. Thank you again and again.
I wish I could take away the star I needed to write this review. My landlord sent ACE to install a new air conditioner on Monday. I received a call at work and they informed me they realized they didn’t have the part and asked if I would be ok with no ac over night until they could get the part. I told them no I have 4 kids so they offered a portable unit if I allowed them to start the process removing my ac so I agreed. TUESDAY morning my kids call me while I’m working complaining ACE technicians came Back out and removed the portable ac but did not install the new UNIT. It’s now Friday night... and guess what I still have no ac because the technicians came and started the process .. promised they would finish... and as soon as I left to get my kids food (it’s too hot to cook) they left... they left trash all over my floor... there is wires hanging everywhere... and now because my condo has been without air all week the refrigerator is no longer working properly and all food in the freezer is melting. I called the office to complain and again they are telling me it will be done tomorrow.... SAVE YOUR TIME DO NOT DEAL WITH THIS COMPANY THEY ARE VERY UNPROFESSIONAL!!!!! I will be reaching out to a lawyer and complaining with any and every state and city officials office I can find.
Ace-A1 Plumbing ROCKS. If the service person hits a snag, the owner comes to work it out. Used them 2 times, both times perfect.
This are great people they do awesome work price's is right
Good receptionists, but poor speed to get the job started. I waited 1 week to have my water heater replaced. The first day they made a decent excuse claiming that there was a family emergency. After that, it took 7 days to pick up the heater and install it. I was very easy at first with this company. They'll take advantage of your kindnesses, so be sure to be firm on them so they can make the job happen. They told me that they'd start at 8am this morning for sure. I'm sitting here at 3:48 pm watching them install the water heater. Seem like good guys, but being good and producing results in a timely manner are two different things. A company covering for it's employees is great. A company taking advantage of a customer is no excuse.