- Country: USA
- State: Nevada
- City: Elko
- Address: 303 S 3rd St suite b, Elko, NV 89801, USA
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
The team at Parker Solutions was amazing! They jumped thru all the hoops with our new home warranty plan to fix/replace our HVAC system. Shane and his team were also very friendly even though I know our system was a huge headache. I can't forget to give a huge shout out to Melinda for all her hard work to make our summer the coolest one yet!! Thank you Team Paker for all your time and effort you guys are rock stars!
My daughters heater stopped working in her house & we couldn't get the "regular" company to come fix it (they were too busy). She had already waited a couple of days & were we having single digits temperatures at night. So, I called Parker Solutions at 2 o'clock in the afternoon & Malinda sent a technician right over to help. It was wonderful how technician Adrian explained everything in layman's terms so we could understand why the furnace wasn't working. And, how to read the codes, so if something else went wrong she could call back & they would know what tools to bring, even if it was in the middle of the night! Thank you so much, for such great service!
This company installed a tankless water heater in my house. I asked them if they could tie it into my existing water heater so both could be used as needed. They did a great job, I can now access both of my water heaters and have a cold and hot port to hook my hose too. I use the water ports for everything from washing things to filling a swimming pool. Most recently I had Parker put in the plumbing for my sprinkler system. I greatly appreciate the work they have completed.
DO NOT USE THIS COMPANY!!!!! I would honestly give no stars we have had an issue with our water heater for about a month now the company has been nothing but a headache for me. We have to work through our home warranty and they have been hard to schedule with when we have scheduled the first time they sent the wrong people out and they left without doing anything had to reschedule for them to come out then they said still they would have to come back out because there wasn’t anything he could do they finally came out and “fixed” our issue of having no hot water. Now we have no hot water in our dish washer, washing machine, sinks or tubs. I called to have them come check it again had an appointment scheduled for 9 am and an hour and a half later no one has been there I called and they said because I didn’t answer they weren’t going to go out and that I’d have to reschedule. I was at work my boyfriend was home all day no one came by so I called and the manager Melinda was very rude and unwilling to help and said they were no longer willing to come out to my house that I would have to find a different company. I WOULD NEVER USE THIS COMPANY!!!!!!!
First guy came out and didn't know how to work on a tankless heater, second guy halfassed fixed it but left a pipe leaking then third time they never showed up and had the nerve to tell us, "I guess we can't please you". Yea if you had a qualified worker fix it the first time we couldn't have an issue. Lack of experience and parts for a company.