- Country: USA
- State: Nevada
- City: Elko
- Address: 449 W Commercial St, Elko, NV 89801, USA
Had worst experience with this company it was obvious the guy didnt want tondo the job it took him a month to come back and when he did the job he did was terrible. Just terrible. And he charge us over 200 dls for a faucet that I could have got for 40 bucks at Walmart. CALL SOMEBODY ELSE
I have used Plumbline a few times for sewer issues and a new gas line. Always friendly on the phone and usually the quickest in town to provide service that I've found. Sewer guy did a good job last time and gave me a bunch of free advice on how to fix my water softener. Prices seem reasonable. No complaints.
I called this company to advise them that they have Federal Debt with the Federal Government, and that's why they haven't received any Government work lately, and Patrica Zataray (Admin I'm guessing) wasn't receptive to suggestions) so it's no wonder after reading reviews. YIKES
I recently purchased a house that had two water heaters and found out during the appraisal process that they both needed seismic straps. The seller had a hard time getting the straps on the second water heater. So they had a brand new water heater installed by Plumbline. They only put one strap in and did not install it to code. I have been trying to get them to fix their mistake for a week now and I just keep getting dismissed. One guy did become out on a Friday but didn't have the right tools and said he would be back on Monday morning before I had to go to work. He never showed up. When I called I was told they would call me so I could leave work and meet them at my house and that never happened! I am a first time home buyer and this is the worst experience! I will never be using Plumbline for anything in the future!
We called the after hours on call person with our issue (broken waterline) and was assured that we would get a callback first thing the next morning. We took off work to accommodate their schedule and to fix the problem. We never got a phone call that morning and when we called them the message never got relayed on that we had a broken waterline and needed a service call. Very poor customer service and business practices!