- Country: USA
- State: New Mexico
- City: Albuquerque
- Address: 4808 Williams SE, Albuquerque, NM 87105, USA
Big M is terrific! They replaced our old jacuzzi tub with a new soaker tub. Quick, efficient, polite, personable, best price and absolutely no mess. No damage to the surrounding tile. We definitely recommend Big M to family, friends, and others who need great plumbing work done well at a very reasonable price.
Vary professional and knowledgeable in plumbing and boiler systems
After working with two other plumbing companies who failed to fix my radiant heating system/boiler, Big M had it working in about an hour. What i really liked is that they knew what they were doing. i know that sounds funny, but the other two companies sent over some very junior employees who spent lots of time, changed a few parts, and charged me lots of money. the guys they sent over diagnosed the problem quickly and it has been working better than it has for years. i will call on these guys again
We had numerous plumbing jobs that needed to be addressed around our home. Our Franke Little Butler water filtration leaked and we needed a new one installed. There were aeration filters that needed replacing on a couple of Toto faucets. In addition we had some minor caulking and tightening of faucets. This was the BEST plumbing experience that I have had any where and we have lived in many locations around the country!!! Sammie and Dominick were a tag team of 'getting it done' and they were pleasant and persistent in their work. Highly competent and experienced (especially Sammy's 23 or so years of experience). Can't tell you how much we appreciate the high level of service quality they provide. Keepers!!! The only plumber we will use in ABQ. Thank you! Linda Ferrell
Sammy and Dominic were great guys and knowledgeable in hydronic systems and forced hot-water boilers. I moved here recently and have found that most plumbers in the Albuquerque area don't have a clue, especially when it comes to hydronics. I wasted my time with clowns from one of the big HVAC repair companies who claimed they were certified to service NTI boilers (hint: they have all 5-star reviews on Google+ and Yellowpages, which is statistically improbable, i.e. they pay friends and family to write fake reviews). I called NTI and found only two companies in the Albuquerque area are actually certified to work on their boilers; Welch's and Big M, and Welch's doesn't work on residential systems. Big M was able to get someone out within 2 days for routine maintenance, and the same-day for an emergency repair. There was a minor billing issue, but it was resolved immediately. My rating is 4.5 stars. The only criticism I have is that their markup on materials is high (as is that for most contractors) and their labor rate is on the high side. In my mind, well worth it for someone who actually knows what they are doing. I will likely use Big M again and would recommend to friends/family.