Allied Plumbing

This review is about 14 years late! Allied Plumbing is AMAZING! Owner, Derron and our awesome technician James have serviced our home since 2005. They have fixed weird plumbing issues, executed standard AC tune-ups, fixed leaks, changed toilets and faucets and just about everything in between. At this point they are more like friends. Their work is impeccable, the pricing is reasonable, they are always on-time and are fun to deal with on top of that. We trust them implicitly and whole heartedly recommend them for your plumbing needs!

James with Allied is great. He checked out the sewer line when we moved in, and he cleared out the line when we had a main blockage. Super knowledgeable, nice, efficient.

Came in, diagnosed the problem, and replaced the part in my water heater. Hot water once again!

What a mess! I got a sewerscope & may have been given the thumbdrive of it. As I couldn't find it, I called & requested they send a link to the video. If they said they didn't make videos--just the thumb-drive--that would have been fine: we would have moved on & figured out what to do. Instead, the woman who answered the phone told us that she was going to email the video link. The next day we called again & the same person said that she sent it to a guy named Tom. There is no Tom associated with this transaction. We called again & she again mentioned that she already sent it to Tom, but she'd send it again; it never arrived. I had another person call a few days later & the woman said she will 'send it now.' I called later that day & she said that it was my fault because I received the thumbdrive & must have lost it. She said that she will now ask the person from Allied who did the scoping if he has a copy to forward to me. I asked if there was someone who could help me besides her, as she has been giving us false information about having sent the video link going on 6 days. Then she hung up on me. I may have been given the thumbdrive & misplaced it; or I may not have gotten it at all. I wish she had said, "I don't know if there is a video--I will check & get back to you." Instead, she provided false information & promises of sending a video link, then never followed up with any of it; then she made up a person she supposedly (already) sent it to. I will not be working with Allied Plumbing & Heating again. James, the person who did the scoping, was good to work with. It's very unfortunate that the woman who answers the phone was so quick to provide false information, instead of trying to help.

Good plumbers. A bit pricey for things though.