- Country: USA
- State: New Mexico
- City: Albuquerque
- Address: 731 Rankin Rd NE, Albuquerque, NM 87107, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
When I called, I told them it was a toilet issue first, with a slow sink drain as a secondary issue. The tech came out and only fixed the sink, $260 dollars, and didn’t fix the original issue with the toilet! I called back and had another tech come out, he quickly resolved the problem. The biggest issue with it though was since the first tech only fixed the sink, that is what is covered under the 6 month warranty! Was not impressed with my first tech out at all, thank god the second tech was extremely professional, as he helped to maintain a three star rating! Had he been the first tech it would be a 5 star rating!
Called for help at 0830, and plumber arrived by 1130. He cleaned out line in 45 minutes so we were back in business. Plumber very courteous and professional. He gave very good explanations and advice. ‘Twas a very good ending for what could have been a grim situation.
Very pleased with the service and the outcome. The technician arrived promptly Roto-Rooter called me beforehand to let me know he was on his way. He discussed the three options. I elected to go with the whole house option because it's a one-year warranty. He also gave me a gallon bottle of pipe Shield which is a monthly maintenance treatment. Totally satisfied
I had a water leak in my house and couldn’t figure out where it was. Sean and his supervisor helped narrow it down for me and also told me a few company’s who can do more accurate leak detection. They were professional and polite.
Love these guys! Great work, prompt response time. Get the annual contract for no worries.