E.R. Services

Terry did a great job replacing the cartridge in my shower. Explained everything very well as he performed the job. He also took the time to look at my water heater that is getting very old and explained the options and pricing. Terry was prompt , courteous and professional. He took the time to explain everything and answered my questions. Terry and Ricky did a great job replacing my water heater. Both were very courteous and professional. I am very pleased with the work.

Nick was absolutely amazing. He was patient, knowledgeable and as a first time home buyer with little experience in how anything works in my home he made me feel comfortable in what was going on and how they were going to remedy the situation. He answered the millions of questions i had without irritation and they did not leave a trace. It was as if they floated through my house through out the whole process. Not a speck of dirt or single item out of place. I would recommend this company and especially Nick to anyone who wants to feel like they are not receiving the reliability they should expect from a plumber or anyone working on their precious home. They know what they are doing and they go the extra mile in customer service!

The whole company is extremely professional. The individual who came out to give us an estimate was timely and informed us he was on his way. The company was responsive when I had questions and follow up inquiries about my quote, and they were able to install quickly. They even notified us by email with a picture of the installer so we would know who to expect which I was both appreciated and, we felt, safeguarding of the customer trust. Reggie installed our water purifier, and he was knowledgeable and courteous. We will definitely be using them for ongoing maintenance if not other plumbing needs in the future!

Leonard was prompt, polite, and professional. We had several items on our list that needed attention. He listened closely regarding each, and worked through all of our issues carefully. I really appreciate the level of customer service employed by the team at ER....and I'll definitely be calling back in the future!

Joe did an absolutely superb job. He was a pleasure to work with, knowledgeable, skillful and personable. He worked quickly and efficiently. Your company is lucky to have such a great employee. We would welcome him back in our home anytime we need plumbing done. If you’d like to talk to me about any of this, please email me at the address you have in your records and we will set a time to talk. All the best, Si Kahn.