
- Country: USA
- State: North Carolina
- City: Fayetteville
- Address: 988 Millstream Rd, Fayetteville, NC 28314, USA
- Store
My home warranty sent them unfortunately. They told me I was 8 lbs low on Freon when my unit only holds 5.8 lbs. They didn't think to look for a leak and just told my home warranty company it was Freon so I'm not covered. I was about to buy the 8 lbs of Freon from them when I got a second opinion and realized I'd been screwed. don't use them they'll sell you what you don't need.
Friendly, efficient, and knowledgeable. Harlow Serving installed my a/c unit 30 years ago. I called them when it stopped blowing cool air and they came out the same day. Within a few minutes of inspection and a few questions they found the problem. The unit was up and running in less than 30 minutes blowing cool air like a champ! Thank you!
Had a clogged condenser drain and the maintenance person was able to fix the issue in less than 20 minutes. However after the almost $225 charge, I called them to see if they would adjust the price because It appears on the invoice bill there were multiple charges for them to unclog the drain line. They refused to adjust the price and I indicated that I would not be a returning customer if I need any other repairs. Other AC repair service companies quoted much lower prices for this repair. I recommend to anyone use any other company besides this company. They are priced too high compared to the area.
They came out to open a new store for me, I was impressed. They told me they had completely revamped the company with an addition of a new Chief Operations Officer. They were prompt , efficient, and courteous. I was very impressed. Thank you Harlow services.
Horrible business to deal with. Quote came in way overpriced and when we asked questions about it he was a smart a**. Deal with this guy at your own risk. We are not the only people he has messed over.