Williams Plumbing & Heating

Very pleased with the same day service availability, but that’s the only thing good. I was alerted when the technician was on his way to my rental property and was told I would be given a call when the water heater problem was identified. Instead I received a call saying ‘I went ahead and serviced your water heater and fixed the problem.’ I NEVER received a phone call asking me if I wanted the technician to provide the services or an estimate of services. The ONLY phone call I received from the technician was to say hey I fixed the problem and this is how much you owe. I have left 2 different messages asking for a call back and have never received one.

Noah from Williams Plumbing came out this morning and did annual maintenance and repairs on the heating system in my new home. I appreciated how knowledgeable Noah was and that he took the time to explain how things work! I’m happy I decided to sign up for a Gold membership with Williams! Thank you!

Brodie was the technician who came today. When he entered our crawl space he saw that our main water line in the crawl space was leaking. When I asked if he could fix it he said yes. He went back to the warehouse for the part and repaired our leak as well as checked our furnace for winter, installed a new Honeywell thermostat and did a visual on our air conditioner. Brodie not only did a great job but he was very courteous and went out of his way to explain all that he did. Thanks Williams for sending us the right man for the job!

Noah from Williams showed up on time as expected and got right to work, finishing my job (annual flushing of my Rinnae water heater) in about 2 hours as expected. He stuck to the job and was pleasant to have in my home. I'd be pleased to have him return for any other plumbing job I might have in the future.

Fast courteous service. Although I had to wait on hold when calling. Price seemed high for time spent.