Altrol Heating, Cooling, & Plumbing

I called them when my fuel oil furnace went out. Came out the next day and charged me $240 to look at it and tell me it was broken. Didn’t do anything to remedy the problem...the technician told me that I would have to call back to their office so they could send someone out another day to provide me a quote...seriously? Useless! I will be taking my business elsewhere. Also, the “lady” who takes their office calls was real nice and professional /s

Our boiler also serves to heat our domestic water. We were experiencing progressive lack of hot water to the point that a short shower would go cold. We waited for warmer weather in case of a lengthy long term shut down for repairs then called Altrol. The technician quickly and efficiently determined that the heating coils were almost completely plugged. He also reviewed the last tune-up by others and determined that it had not been done correctly. We scheduled a coil replacement and tune-up for the next day - fantastic job; we now have hot water in abundance, the furnace is not running continuously and is performing very efficiently. Great job and we now have a new furnace tune-up company.

Horrible experience. Will not be returning.

Great customer service. We’ve used this company twice for boiler issues, both gentleman who have worked on our boiler have been so friendly and professional. Highly recommend this company to anyone.

Altrol canceled appointment day of because “we will not be able to squeeze in your precision tune up.” They offered to reschedule but if you are not a business they will continuously let you down. Take your business elsewhere.