- Country: USA
- State: Michigan
- City: Grand Haven
- Address: 13470 152nd Ave, Grand Haven, MI 49417, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
During the last stages of our kitchen remodel we discovered a faulty hot water valve under our sink which meant we couldn’t complete our sink installation in a timely manner. This company was recommended to us and they bailed us out. This meant that the delay was kept to the very minimum and we were very very appreciative! Kudos to the crew who were on time and very pleasant to deal with.
Great service, quick to respond, and quality work. I have appreciated using this company multiple times! I would use again for ANY plumbing needs!!
We had an urgent plumbing issue at our house just after "normal" business hours on a Friday.. Good Friday, actually.. and were struggling to find someone who could come out right away. I found Advanced Plumbing on a Google search and called. Mark was out of town on a trip, but he quickly made a few calls and got two of his guys to come right out to our house! We were so relieved. They were friendly and professional, were able to fix our problem quickly and we didn't have to go all Easter weekend with our water shut off. WHEW. Thank you guys so much!! I will definitely send anyone your way who asks about plumbers.
Customer service is phenomenal..... Was able to text questions and response was immediate and friendly and pricing extremely reasonable..... This business should have a 5-star rating..... If it wasn't for somebody rating it one star that wasn't even a customer . I am very happy to have selected them for my plumbing job. Mark is certainly dedicated to genuine customer satisfaction. Mark is accessible and knowledgeable offering expert opinion and advice thru every step of the project...it is apparent he truly cares both about his craft but most importantly about his customers. His level of service, compassion, and dedication is remarkably rare to find.
I can't say enough good things about this company...we had a clogged pipe and they came out the next day to work their magic. Their customer service skills are awesome and their communication is just as good. They we're the first company I tried calling and they were very accommodating. I am so pleased that I was able to work with them and look forward to using them in the future (just maybe not such a messy job). Thank you!!