- Country: USA
- State: Michigan
- City: Grand Rapids
- Address: 912 Everglade Dr SE, Grand Rapids, MI 49507, USA
- Store
584 44th St SE #7597, Grand Rapids, MI 49548, USA
- 5 reviews
Roger was fantastic to work with. He was very thorough and asked plenty of questions to get a better idea of how he could solve the issue in the best way possible. He is also an EXTREMELY nice guy. I would have him at my dinner table I liked him so much. Very grateful that his pricing is reasonable too. Thank you for the help, Roger.
Probably one of the nicest people I’ve had help from in the 6 + years I’ve been widowed and started caring for a house on my own. I hired a 5 Star google reviewed company to diagnose the problem and give me an estimate for repair or replacement of my water heater for the cost of $59. The company came out and was very professional and gave me my estimate with multiple options. To repair which I was cautioned against as not the best option was going to be just under $400.00 and to replace was going to be 2,400. I the them I had to think about it as that was well beyond what I could have imagined. I am so thankful a member of my church community recommended Roger. Roger gave me a free estimate me a free estimate and let’s just say my repair was not even 1/4 of what I was quoted and took him very little time to accomplish. He was extremely nice and restored my faith that contractors are not all greedy and out to take advantage of you. I highly recommend Roger to anyone.
Roger is the best!! I just experienced my first plumbing crisis and was on the verge of a breakdown until I talked to Roger. It was late in the evening on a Friday night and he took the time to talk to me to find out the problem and to offer suggestions to help me get thru the weekend to avoid the Emergency Weekend fee. He called me the very next morning on a Saturday and offered to stop in to try a fix that could allow me to stay in the house over the weekend and IT WORKED!!!!! True to his word, he was here Monday morning and had me all fixed in no time. He talked me thru the things I needed to do to help avoid the issue in the future. Roger really helped to diffuse my panic and gave me assurance that it wasn't as bad as I feared and he''d take care of everything...AND HE DID!! I don't have any other experiences to compare this to, but I can say that for my 1st time dealing with an issue like this I was so blessed to have found Roger! Thanks Roger!!!
Grand Rapids plumbers have a secret weapon, and his name is Roger. I was referred to Roger by a very reputable plumber who said our best bet was to call Roger Vanderlaan. Roger was the third plumber to our house and was the only one to identify what our trouble was -- after 3 sewer backups through our floor drain, and three service calls with 3 different plumbers. Not only did Roger identify the issue, but he also took the time to teach me what he was doing as he worked -- in order to save me from the expense of a service call if heaven forbid this happened again. He is not the cheapest but he is the most knowledgeable plumber I've dealt with and far less expensive than some other companies in the area. If you're looking for a plumber who cares about his customers and strives to do right by them, then Roger is your guy.
I had a blocked drainage line to the street on Wednesday; Thursday morning Roger was at my house and unclogged my drain within 20min or so. He was fast, reliable, very affordable and just a great guy. I would recommend him to everybody.