Buck Creek Plumbing

2 reviews
  • Country: USA
  • State: Michigan
  • City: Grand Rapids
  • Address: 32 Jonquil St SW, Grand Rapids, MI 49548, USA
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2 Review(s)
Stephanie Winther
10.09.2015

Had an appointment set up for yesterday between 12 and 2, had not heard anything by 1:30 so called. Their other job was going longer so we ended up rescheduling for today. They called today, said they left a voice mail but phone is showing nothing. So no one showed up. When called around noon to see what was going on they said they had called and we're waiting to hear back. If you schedule a window of time the person is going to be there waiting for them. Most places call while they are on their way and don't wait for a reply. Two days of two hour blocks wasted waiting for them to show up. We are taking our business else where.

matt newell
25.02.2014

Rob and his team were great! I had called about an old, creaky water heater. With a few quick questions they were able to determine exactly what I had, and were able to have a replacement for me the next day. Quick and easy installation on their part. (Even came out in a blizzard to meet the appointment). They arranged the inspection with the city, and all I had to do was sit back and watch. I would highly recommend Buck Creek Plumbing and RotoRooter service for any plumbing needs.

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