- Country: USA
- State: Michigan
- City: Grand Rapids
- Address: 2691 Division Ave S, Grand Rapids, MI 49507, USA
- Store
- Monday: 7:30 AM – 4:30 PM
- Tuesday: 7:30 AM – 4:30 PM
- Wednesday: 7:30 AM – 4:30 PM
- Thursday: 7:30 AM – 4:30 PM
- Friday: 7:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
584 44th St SE #7597, Grand Rapids, MI 49548, USA
- 5 reviews
Our water heater went out last night and so first thing this morning I called Herrema the company I bought it from in 2004. I spoke with John and after checking their schedule he said he could have someone here later this afternoon. At 2.30 Jacob arrived with his partner Caleb (We were a little nervous, anticipating having to buy a new heater) but after an hour they had fixed the problem for a minimal service charge. The guys were not only efficient but very pleasant and polite. Thank you Herrema for a job well done and keep those two guys on your payroll!!!
Great company, look to please the customer or they make it right.
We had a great experience working with Herrema Plumbing. We had a leaking hot water stem on our bathtub/shower. I could not get the stem out of the valve body and had to call a professional for some help before I broke some thing major. I had a rebuild kit and changed the cold stem and diverter already and had the parts necessary for the hot stem as well. Jacob and Caleb showed up early and were very friendly and cordial. We have a busy 2 year old boy that loves to help out when it comes to fixing/building things with tools. They were both very understanding, tolerant and so nice to our son. They were able to remove the old stem with no damage to anything else and use the spare parts that I had. They gave us a discount for the cost of our spare parts and finished up in about 30 minutes. Overall, the plumbers were so friendly and helpful, and the staff on the phone when I scheduled the appointment were friendly and helpful. We have found the plumbers we will be calling on from now on whenever we have any plumbing issues or remodel needs. We would recommend Herrema to anybody looking for a plumbing professional!
i would highly recommend Herrera Plumbing. Jacob and Andrew did a wonderful job and explained what was done. Jacob gave me some great tips for maintenance. I am very pleased!
I called on New Years Day (yesterday) evening and spoke with Stephanie about a toilet leak I ran into replacing the original toilet to our home, which was built in 1946. She let me know Shawn would be out in the morning. He and another plumber arrived this morning as promised and fixed the leak, let me know why the toilet was leaking (the flange is super old and needed a second wax ring), cleaned up, gave me some tips for the future, and even hauled away the old toilet without charging extra. Prices were cheaper than what I expected to pay and they completely blew me away with the turnaround time and level of customer service. Plus my dog loved them and they both made sure he was well pet, so that's always a plus. They've made a permanent customer as long as I'm in the area, and I'll be referring friends and family to them. Highly recommended from both me and my dog.