
- Country: USA
- State: Maryland
- City: Dundalk
- Address: 6800 Martin Ave, Dundalk, MD 21222, USA
- Store
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 9:00 AM – 5:00 PM
Doug Bamford was completely professional, thorough, and honest when working on a kitchen sink leak and outdoor bib repair. He was readily available via phone and text. He completed his work as described. He provided a thorough explanation - both written and verbally - for all the work that was done. He was completely reputable and great to work with. His pricing was reasonable and fair. I would highly HIGHLY recommend him for any work that you need for your home. He would be our go to for any work in Harford County, Maryland!!
I checked Yelp before scheduling my plumbing service and these folks were at the top of the local list. They didn't disappoint. My wife had to handle the visit since I was at work. She HATES to deal with contractors as they typically try to rip her off (she is quite timid). Bamford came through with exactly the service (well, actually more than expected) for less than I had budgeted for the repairs. So hats off to these honest plumbers (two words that aren't often in the same sentence at the same time).
So nice as a homeowner to have a plumber you can rely on! Polite, professional, prompt. Very responsive to calls/texts. With generations of knowledge behind him, Doug knows well the pipes and drains of years gone by not just the brand new pretty stuff of new construction. He is willing to explain the issue, suggest courses of action and give pricing up front. He does what he can to work with the existing and doesn't pressure sell new or high end items to pad his bill. We were referred to him for our kitchen sink and he did such a great job we have called him again for our bathroom. He was neat, and did the work within the quote given, even when some of the parts ended up costing him more. He is our go to plumber from now on!
First of all, I am glad that this honest plumber is young, so I can use him for a long time. When I related the problem to him he told me what he thought it was and I scheduled time. He was right on time and got work right away with a minimum of wasted time. What I appreciated the most was the fact that he told me what he was doing when he did and left the old worn out parts with me to inspect.(As if I would have known the difference, but it was a honest gesture and I appreciated very much.) His bill was less than the estimate because he got it done in record time and was honest about it.
Bamford has repeatedly come through for us when we were in a jam. Reliable and trust worthy. Great at explaining all of the aspects of the issues. We will never call anyone else.