
- Country: USA
- State: Maryland
- City: Mount Airy
- Address: 401 Center St suite 102, Mt Airy, MD 21771, USA
- Store
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 7:00 AM – 4:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Gus was extremely friendly and helpful. My wife and I have used Reed and Son Services twice now and have been beyond satisfied both times. They not only fixed the problem, but showed me what they were doing and gave me some knowledge for if something similar happens in the future and to help me better understand everything they are doing. Very conversational and overall great personality!
Reed and Son helped me on short notice after we noticed a plumbing issue that needed addressing right away. Since I didn't know any plumbers in the area, I called and they arranged a service call for the afternoon. But since they knew I was on a tight schedule, they sent out a plumber within the hour! The plumber, K.C. was prompt and courteous and very knowledgeable; I couldn't be happier! I will tell all my friends and neighbors who to use whenever they need plumbing work done! I"m thrilled to have found a reliable plumber right in town!
I could not be happier with my experience using Reed and Son. I've been putting off dealing with a really tough clog in my kitchen sink for some time but finally decided to research a good, local company. After reading great reviews I decided to go with Reed and Son, and I'm so glad I did. Setting up my appointment was easy and fast. Before my appointment window, I received an email introducing me to the team coming to help me, including a picture so I'd know who to be looking for. Kris C and Nick showed up early on in the time window, covered their shoes to keep my house clean, assessed/gave me a fair quote, and got right to work. It took some extra work to get through my difficult clog and the pair worked diligently through it. Both were polite, courteous, and friendly. Kris offered advice on how to prevent future problems, made a couple of recommendations for future work without being pushy in the slightest, and went above and beyond the work required. They cleaned up after themselves and left me a Reed and Son customer for all my future plumbing needs.
Excellent customer service. Explained all of the services an why the copper drain pipes needed to be replaced. Great pricing an very efficient and cleaned up after all the work was done.
Reed & Sons are friendly, efficient, and professional. Gus made sure I understood what the problem was, the options for repair and how much time & money would be involved with each option. I would not hesitate to trust Reed & Sons with any Plumbing issue AND I was so impressed that they put shoe covers on EVERY TIME they entered the house!