
- Country: USA
- State: Maryland
- City: Salisbury
- Address: 700 Eastern Shore Dr, Salisbury, MD 21804, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
As a Director of Maintenance at a large facility, I deal with a lot of local contractors. These guys are absolutely phenomenal! I'd recommend them to anyone!!
The company I work for, Atlantic Retina Center, started having plumbing problems midday Friday on a heavy patient day. After contacting a competitor and not being able to be seen until Monday afternoon, I contacted Kevin asking the soonest available. He was able to set up an appointment on a Saturday at 10. He showed up early and was very thorough and clean at doing everything he could before having to call in some back up. After waiting a short time for the soonest assistance, they came and quickly figured out the problem and got to work. I would highly recommend Kevin for any of your needs. Quick, straight forward, clean, and efficient, what's not to like?
I highly recommend Real HVAC Services! Plumbing technicians Kevin and Billy came out to my house to investigate a water leak. They identified the cause quickly, made the repair and cleaned everything up so well it appeared as if it never happened. (Billy said not to tell his wife, but he even vacuumed the floor for me, lol.) Their service and workmanship was superb!
Definitely not recommended! We asked for a tech to come and inspect the AC system, help us find where is the filter. The tech didn’t come the first time as scheduled. When he came the next day, he simply walk around the house for less than half hour and told us we need to install a filter grill if we want to put an air filter for the system, which will cost us several hundreds dollars. The fact is that he didn’t take a good look to find that there is a filter (or he doesn’t know the AC system very well.) We only need to replace it. We found it ourselves later. And when he left, we were charged for 94 dollar. I called the company, the lady told me the minimum charge is one hour even he stayed no more than half hour. Basically, we paid 94 dollars for nothing. This is an expensive lesson, don’t choose them. Find someone with better kills or better charges.
If there was 6 stars they would have it. Contact and scheduling are A+ The tech was very knowledgeable and explained the issue and solution very well. Was quoted more then double to fix the wrong thing from a different company and Real HVAC was able to figure out the REAL problem and saved me a ton of money.