- Country: USA
- State: Arizona
- City: Sierra Vista
- Address: 4847 S, AZ-92, Sierra Vista, AZ 85650, USA
- Store
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Put in a ticket with American home shield and got this company. I received a text saying I would be contacted the next day, after hearing nothing two days later I called and was told they hadn’t gotten to me yet and someone would contact me. Another three days pass so I call to find out what’s going on they tell me my appointment is from 2-3 and that they tried contacting me. I had no missed calls or messages but I tell my boss I have to leave early to get my AC fixed. I get home and no one shows. I call the next day and they said no one was home at 2:05 when the tech arrived so I probably just missed him. This is false because my daughter was home and said no one came to my house. Then they offered to come next week when my wife or I would have to take off work again. I’m calling AHS right now to make them aware of the company they’re using.
Simply amazing!!! by far ther best in the business. my AC wasn't working, Aaron came same day (because he got finished with another job early), he found the problem quickly, they worked with my homeowner's insurance company and he came back to fix my AC later this afternoon immediately after getting the okay from home shield. Aaron really cared about getting the job done. he even went into detail, explained and showed me what he was doing and what was wrong. I cant thank them enough for caring and wanting to make sure our home was cool and we were taken care of. They went above and beyond my expectations, I wish other companies would follow their example. I will always use Sierra Vista Plumbing and I recommend them to everyone!
Called to have them come out and fix my hot water circulator and give me an estimate on a new HVAC. Looked at the hot water circulator and said he shut his off and doesn't even use it, went up on the roof and came back down with his estimate, charged me $135.00 and left. I'm not sure what the $135.00 was for, I sure feel stupid. I am putting in a new HVAC but not by this company.
Left some tools at the house and cracked the toilet and tile and they aren't fixing it. They left the bathroom a disaster and the manager didn't do anything .
Excellent work
