
- Country: USA
- State: Kentucky
- City: Louisville
- Address: 2645, 2110 Reynolds Ln rear, Louisville, KY 40218, USA
- Store
- Monday: 7:30 AM – 5:00 PM
- Tuesday: 7:30 AM – 5:00 PM
- Wednesday: 7:30 AM – 5:00 PM
- Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
We have used Overflow twice now. The First time was when our pipes froze and burst. It was happening to a lot of people and when we called they said they were booked for a couple of days. However, they said if we go with someone else that night, make sure they have a way to melt the frozen pipes or else they may just charge us for coming out and not doing anything. We appreciated this information and waited until they were available (which was a day earlier than they thought).They came out and realized our crawlspace had a lot of water still in it. They went out and bought some waterproof clothes so they could go in, instead of just saying they had to wait for it to go away. They were very nice and got it fixed. The second time we had them do a large project. They replaced a few pipes, including a large drain pipe that had a large crack, the took out our old water heater and replaced it with a tankless one, replaced a toilet, and fixed two shower nozzles. While it took a little longer than expected, they were excellent in their communication and were willing to work around our schedule. They even brought in other people from different jobs when they were free to help speed up the process. My wife and I will only be using them for our plumbing needs. The number one thing we appreciated most was their communication.
Very prompt, courteous, and reasonable. I am a single mom with a limited budget and I’ve always felt like I’ve been given a fair price. This team goes over and above my expectations and I’ve had to call them often here lately for different little issues (my home is old) I hope I don’t have to call them for awhile now! Highly highly recommended!
Real honest and personable service will use again in the future. Thanks Dave
Ron and his crew member did a great job. They where courteous, very knowledgeable, extremely helpful to finding a difficult part to install on my facet from the manufacturer, for the care, expertise, and attitude their pricing is very good as well I would highly recommend Karl
David did a great job helping me with my plumbing needs. He will be the first person I call next time I need a plumber. Thanks Bryan