Home Services at The Home Depot

Awful Customer service! Tried to call the store to see if a kitchen designer working. Waited on the automated system for over 45 min.. so long that I got in my car and drove to the store while still on hold. Once I arrive I see several people standing around in multiple departments. Who answers the phone at this place! I went to the kitchen department and the designer was with another Customer, which is fine, but it took her 5 min to even acknowledge that I was standing there. I asked if there was a designer in this even which her reply was "yes, but I'm leaving in 45 min." Making it very apparent she had no time for me. Looks like Lowe's will be getting my business!