Westfall Plumbing & Heating

The lady at the desk was extremely sweet! However even though I understand that everyone has to make money. I felt completely taken advantage of! I was quoted 800$ for a aerator swap. Thank goodness i mentioned this to my neighbors another company came and did it for less then 500$. I understand hourly wages but I feel charging people 400$ for 20 minutes of your time is unacceptable. Especially when the company knew the medical financial burden in currentlh going through.

Our family is disgusted there is a requirement to give a star at all. Over priced and unprofessional. Because we purchased our own materials prior to hiring this company they said it was there practice to increase our billing hours and billing rate per hour. Because they Mark up the materials to make money off of those as well. In the end they put 3 extra hours on the bill and at least a 200 charge from the get go...just for having the materials on site. Rude woman in the office to top it off. Never again!!! After years of hometown loyalty.

Woman at the front desk was extremely rude. No customer service at all. I had an appointment on a Friday, they never called to confirm and didn't return my message. I had to call them again only to find they weren't going to come to my home at all that day, but had never bothered to contact me and advise.

Good work

Outstanding plumbi company