Hays Cooling Heating & Plumbing

Everyone from start to finish was top notch. Such a great team of people in every visit and phone call! This is the second time we have bought a unit in our family from Hays and they do not disappoint. The level of quality and care are well above the rest! They are quick, dependable, honest and trustworthy. Thank you to everyone at Hays Cooling, Heating, and Plumbing for helping us out!

This visit was a follow up to a complete system replacement. They checked everything over very thoroughly, more than I would have expected. My description of them being a "Dot the 'i' and cross the 't' type of company holds true throughout our dealings with them, from the company's policies to the nature of their employees, first rate in all departments. On this occasion it was Kevin that took very fine care of us. I HIGHLY recommend Hays after this experience.

So glad I chose Hays for my AC! Brandon was so great and patient and cheerful! Really enjoys his job! Explained everything very well and did a wonderful job with getting our unit up to par for the summer! It needed cleaning and also needed more coolant! You have a customer for life! Thank you for sending Brandon our way!

Our a/c broke Saturday night we put in our ticket with our home warranty company and to no avail they couldn't have someone out until Tuesday we called Hays at 1130 on Sunday and Ray the service tech was there by noon! He was fantastic, quick and efficient! Our a/c was fixed in less than 30 minutes and our home was back to a normal temperature a few hours later. I couldn't have asked for better service not just on the phone but with Ray he was fantastic! Hays will now be my go to for normal maintenance on my a/c and cooling as well coming out of this emergency call.

Justin came out yesterday to do a follow up after installation to make sure everything was running right. Cannot say enough about him, personable, professional and very knowledgeable. He checked everything, answered questions & made sure we knew all the features of the thermostat. A great representative for your company & I’d like to have him back if we ever run into any service issues. I will highly recommend Hays A/C to anyone that asks, your employees are all top notch.