Patrick Riley Cooling Heating & Plumbing

I needed two new heat pumps, and I was determined to pay as little as possible without sacrificing quality. I collected bids from 15+ companies. Patrick Riley's bid was tied with one other company for the best price, but their sales guy (Alyx) was friendlier and more knowledgeable than the other guy, so I went with him. He was able to get my systems installed the next day. I wasn't home at the time, but my wife said the guys that did the work were polite, professional, and did good work. My new units are working great, and whenever it's time to replace them, I'll call Patrick Riley first.

Steve G. was excellent! Arrived promptly and called to inform me of estimated arrival time. AC tune-up was performed according to what I had been told. Steve summarized the work that was done and even helped me trouble-shoot rattle in vent that had nothing to do with the service visit. Great job Steve! Thorough and efficient!

Had James come to fix our AC. He was fantastic and explained everything thoroughly. Our house is old, our AC is old - anybody that comes here could easily just say that we needed a new air conditioner. He was up front and honest about everything and explained all the costs in detail.

Frank was great today. He was very professional - he got the job completed quickly and cleaned up everything. We are very pleased. Once again they lived up to their promises. We will use them again for sure.

Today I had a semi-annual maintenance appointment with Garrett. I don't often write reviews, but Garrett was one of the friendliest techs I have ever come across. Very polite and went above and beyond to make sure everything was taking care of properly today. I greatly appreciate the kind service and educating me on several different topics. Quality customer service is definitely top of mind when Garrett comes to visit.