Donny came all the way out from Plainfield, IN same day for a warranty job that he honored. I expected good service and I got it! Same day, on time, I could tell he was a plumber who knew what he was doing, they are very professional.
Called this "24 hr emergency service" early on Saturday because we have no water. Ariel said someone would come out that day between 8a--12p. A few minutes later Loretta called to say they had no one available & no one could come until Monday!! We have NO WATER, in July, on a day that should be in the 90s. Their employees don't even know what services are available to schedule. Don't waste your time with them. Your EMERGENCY is not their emergency. If I could give 0 stars, that would be more appropriate.
Worst service I ever had told them everything that was wrong with the water but they didn’t want to do the job and still wanted a diagnostic fee of $49 without doing anything or saying something was wrong will never use them for anything waist of time.
We had a waterline to a frig installed, a reverse osmosis removed and a faucet we bought from Walmart installed and was totally over charged for the 45 min to an hour they were on sight.
