
- Country: USA
- State: Illinois
- City: Chicago
- Address: 2215 N Moody Ave, Chicago, IL 60639, USA
- Store
My landlord set up an appointment with J Stewart Sewerage to run the lines in our building because the entire unit had a foul smell coming from the pipes. The plumber never called me to confirm what time he would be here, and when he did arrive, he walked into my house while smoking a cigarette. I am allergic to smoke so this was a huge problem for me. Even if I weren't allergic, though, this just seems extremely rude to me to walk into a paying customer's home with a lit cigarette. When I asked him to put it out, he scoffed and walked outside. He and his coworker were here for about 45 minutes, and I have no idea what was completed. He told me to look at the receipt, which I did, but I told him it didn't make sense to me. It was just notes, not complete sentences explaining what was completed or what needs to be done next. I just asked him to please explain what was done to the landlord because I knew I wouldn't be able to do so. Also, there was no explanation or pricing breakdown on the bill, just a receipt with $175 at the bottom. If given the choice, I will not use this company again due to their lack of professionalism.