- Country: USA
- State: Illinois
- City: Chicago
- Address: 3511 N Cicero Ave, Chicago, IL 60641, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Today's interaction with John Baethke & Son Plumbing was at least my second positive experience with this company. They are the best! They were easy to communicate with from the beginning. The plumber was awesome (Nathaniel). He was thorough, upfront, spoke in a way that I could understand (since I'm not a plumber!). I highly recommend them. And as a landlord who is almost never physically present for these repairs, I was able to pay over the phone and that means more to me than anything else. Thanks again.
My bathroom had not been updated since the fifties and I had some leaking that started to show through on my kitchen ceiling directly below the bathroom. After reading some reviews I called John Baethke & Son Plumbing. The plumber assigned to my project was Nathan. He was very professional, knowledgeable and detail-oriented. Chrissy from customer service was very responsive and friendly throughout the entire process. The job was completed sooner than anticipated and I'm thrilled with the out come. They replaced my toilet, fixed the leak in my bathtub drain and installed a new vanity. I would use them again and highly recommend.
Love this company! Their customer service was great from the initial call, to the text updates when your plumber is arriving, to the in-home experience. Dan was clear about what he was doing and what it would cost. He worked efficiently, respected my decisions each step of the way, and made a minimal mess considering everything he had to do. I'll be call Baethke & Son in the future for all my plumbing needs!
This is I think the second or third time I have used their services, and I think the second time Nathan worked with us. Always a great experience. Professional, courteous, explains everything and give options, gets the job done well and quickly. We’ll definitely continue to use their services in the future.
Nate was super friendly and did a great job of explaining things. He worked quickly and cleanly. When he left it was like he wasn’t here - except our shower worked!
